“He made me feel like a second-class citizen.” West Island resident Susan Starkey speaks about her phone call with a RAMQ employee who, despite being bilingual, hung up on her after she asked to communicate in English. QCGN Director General Sylvia Martin-Laforge says that the passage of Bill 96 will lead to such egregious incidents.
https://qcgn.ca/wp-content/uploads/2016/11/CTV-01.png 200 200 Joshua Allan https://qcgn.ca/wp-content/uploads/2015/11/qcgn-pan-trans-white.png Joshua Allan2023-07-24 14:33:522023-07-24 14:33:52RAMQ must serve certain users in English, French language ministry confirms
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