Quebec English speakers brace as major provisions of language law come into effect

As of today, employees of government agencies will be required to serve clients in French only, unless the client has English-language rights or is a new immigrant. This measure, included in Bill 96, will require the “good faith” of clients to be truthful about whether they qualify for English services. QCGN President Eva Ludvig expresses concern about possible conflict between government workers and clients over this new measure.

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