“There is now a formal investigation into the case of a man who said he was mistreated by a doctor at the CHUM because he didn’t speak French”
A retired Canadian citizen of Polish origin was allegedly mocked in French because he asked to be served in English at the CHUM, Montreal’s French-language superhospital. His daughter, Suzie Malysa, says a urologist denied him critical medical attention. Malysa shared the story on Facebook which garnered hundreds of responses. The hospital’s spokesperson said the CHUM is not designated to provide services in English.
Chair of QCGN’s Health and Social Services committee, Eric Maldoff thinks the problem was an issue of professionalism and not language. Maldoff said clear guidelines are still not sufficient in providing efficient health services in English.