Created by the QCGN in cooperation with members and stakeholders, this frequently updated hub provides links to information about new government programs as well as access to additional resources and online tools in English.
QCGN Responds to Coronavirus Crisis
Quebecers are engaged in an unprecedented public health emergency. During this crisis, it is essential that members of linguistic minority communities have access to quality information in our language. To help English-speaking Quebecers and the organizations and institutions that support them navigate through the pandemic, QCGN’s communications and research staff have created this online information hub to provides access to reliable information in English from trusted sources. This frequently updated hub provides links to a wide inventory of government COVID-19 assistance programs and measures as well as access to additional information, resources and online tools.
We thank the QCGN members and stakeholders who assisted in the creation of this webpage. If you seek information that is not already here, or if you have further resources to share, please contact us at firstname.lastname@example.org.
(This page is updated regularly. Some resources cannot be accessed through MS Explorer.)
COMMUNITY AND NOT-FOR-PROFIT TOOLS & RESOURCES
When and How to Deconfine (Posted July 2020)
Translated by Literacy Quebec and CHSSN, the Coalition des Tables Régionalesd’OrganismesCommunautaires provides these guidelines on deconfinement.
DESTA COVID-19 Resource Hub
Information about government benefits and access to additional resources and online tools in English from the DESTA Black Youth Network.
Seniors Action Quebec (Updated April 2021)
As lockdown measures are eased Seniors Action Quebec (SAQ) produceda questions sheet for families and caregivers to help them ensure their loved ones are being well-cared for in light of the challenges faced by CHSLDs and seniors’ residences. See also links to online resources that are both general and of particular interest to Quebec seniors and details of the We’re All In This Together web series to connect with and inspire isolated, English speaking seniors across Quebec during the pandemic.
Information, resources and activities updated regularly on the website and on Facebook. A bilingual Quebec-based social worker is available via telephone and email for people living with Parkinson’s, their care partners and healthcare professionals, call 514-357-4291 ext. 3411 or toll free 1-800-565-3000 ext. 3411.
What COCo Learned About Doing an Online AGM (Added June 2020)
In the midst of the COVID-19 pandemic, the Center for Community Organizations (COCo) made a last-minute decision to hold its AGM online. Here is what they learned. Meanwhile you can consult the PowerPoint and questions & answers from QCGN’s webinar with COCo.
English Language Arts Network
In response to COVID-19, ELAN is working to amassnews, resources and tools for Quebec’s artists, cultural workers. For the safety of our staff and the public, ELAN’s scheduled events are postponed.
Resources for Canadian Non-profits
Imagine Canada has been working to help non-profit organizations and registered charities. They compiled a list of resources for non-profits which includes tips on how to fundraise
CANADIAN GOVERNMENT INFORMATION & RESOURCES
The Government of Canada has created or modified programs to assist Canadians during the coronavirus public health emergency. Key programs and details are listed on this page. You are also encouraged to visit Canada’s COVID-19 Economic Response Plan, which features a COVID-19 Virtual Assistant to help navigate available programs.
COVID-19 Business Resources (Updated Aug. 2021)
The Business Development Bank of Canada (BDC) and Export Development Canada lists government and Crown corporation resources developed by the government and Crown corporations to help Canadians and Canadian businesses navigate COVID-19.
Innovation Canada: Support for your Business (Updated Aug. 2021)
Use this handy search tool to find COVID-19 support and other programs and services.
Large Employer Emergency Financing Facility
The Canada Development Investment Corporationhas been mandated to implement the Government of Canada’s Large Employer Emergency Financing Facility LEEF) in cooperation with Innovation, Science and Economic Development Canada (ISED) and the Department of Finance. This program provides emergency funding support for large Canadian enterprises facing financial challenges in light of the economic impact of the global COVID-19 pandemic. CEEFC has been formed to administer this mandate.
Jobs and Career Options During the Coronavirus Pandemic
This website provides tools and government resources to help you navigate the world of work during the pandemic. If you are an employee looking for a job or an employer looking to hire, you can use this resource for help.
Information for the Agriculture and Agri-food Industry
Agriculture and Agri-Food Canada is taking action to address the challenges posed by COVID-19. This page contains information for those in the agriculture industry (producers, processors, and agri-food businesses).
Risk-informed Decision-making Guidelines for Workplaces and Small Businesses
This framework from the Government of Canada helps employers consider risks and risk mitigation strategies associated with their workplace.
Emergency Support Fund for Cultural, Heritage and Sport Organizations
A $500 million fund was set up to help address the financial needs of affected organizations so they can continue to support artists and athletes.
The Impact of Emergency Situations on Official Languages
This report by the Office of the Commission of Official Languages (OCOL) describes the government of Canada’s use of official languages in emergency situations, taking into account, but not limited to, the specific context of the current COVID-19 pandemic in order to identify the most important findings and make recommendations.
COVID-19: Information and Support for the Arts Sector (Updated July 2021)
The Canada Council for the Arts is providing financial support for Canadian artists whose livelihoods are significantly harmed by social distancing. Check the website for information and updates.
Claiming Deduction for Home Office Expenses (Added Jan. 7)
Since the beginning of the COVID-19 pandemic, public health officials have asked Canadians to stay at home to help minimize the spread of the virus. As a result, an unprecedented number of employees who would normally work in an office environment are now working from home. In response, Canada Revenue Agency (CRA) has made the home office expenses deduction available to more Canadiansand simplified the way employees can claim these expenses. Details.
Find Financial Support During COVID-19
This handy search tool will ask 7 to 10 questions, then you will be shown a list of benefits that may help in your situation. It will also provide links for more information.
Canada Recovery Sickness Benefit (Added Oct. 14)
The Canada Recovery Sickness Benefit (CRSB) gives income support to employed and self-employed individuals who are unable to work because they are sick or need to self-isolate due to COVID-19, or have an underlying health condition that puts them at greater risk of getting COVID-19. Details.
The Canada Recovery Caregiving Benefit (CRCB) gives income support to employed and self-employed individuals who are unable to work because they must care for their child under 12 years old or a family member who needs supervised care. This applies if their school, regular program or facility is closed or unavailable to them due to COVID-19, or because they are sick, self-isolating, or at risk of serious health complications due to COVID-19. Details.
Coronavirus and Indigenous Communities (Added Oct. 14)
The Government of Canada is providing support to First Nations and Inuit communities in preparing for, monitoring and responding to COVID-19. Details.
Reaching Home Initiative (Added November 11)
To support those experiencing homelessness during the pandemic. Funding can be used for a range of needs. Details
Immigration, Refugees and Citizenship Canada (IRCC) (Updated Oct. 1)
This fact sheetfor service providers updatesorganizationsworking with newcomers that are funded by IRCC.
Interactive Map and Data
This Interactive case map and data summary contains detailed data about the spread of the virus over time and in different regions of the country. It includes breakdowns by age and sex or gender and provides an overview of hospitalizations and deaths, testing, variants of concern and exposures.
COVID-19 Data Trends (Added April 2021)
Data continues to be gathered on COVID-19 to identify key trends. This webpage includes: Local data based on postal code; epidemiological reports; provincial and Territorial snapshots; and mathematical modelling.
COVID-19: A Data Perspective
Statistics Canada is accelerating data collection to help the country respond to, and recover from, the social and economic impacts of COVID-19. It also encourages Canadians to participate in crowdsourcing data collection. Find surveys, survey results and other information here.
COVID-19: Travel, Quarantine and Borders (Updated Aug. 2021)
The COVID-19 pandemic restricts travel to Canada and within Canada. It is essential to understand and comply with the requirements to protect others and prevent the spread. Consult the rules and restrictions.
Mandatory Quarantine and Essential Workers Exemption (Updated Feb. 12)
All persons entering Canada MUST self-isolate for 14 days and monitor themselves for symptoms. If you are returning to or entering Canada for essential work and have no COVID-19 symptoms, you may not need to self-isolate. Details
Supplies of Personal Protective Equipment (PPE) (Added Oct. 1)
Community advocates note that low-income families are more vulnerable during this crisis because they are least likely to have home computers or reliable internet connections. The Government of Canada’s Connecting Families initiative, in partnership with internet service providers, helps eligible low-income Canadian families get connected for $10 per month.
QUEBEC GOVERNMENT INFORMATION & RESOURCES
Measures in Force
New health instructions and curfew in force throughout Quebec. Avoid travel and consult the measures that apply in your region to learn the details. Also see questions and answers about confinement and other guidelines.
Confinement and Curfew (Updated Feb. 12)
New health instructions and curfew in force throughout Quebec. Avoid travel and consult the measures that apply in your region to learn thedetails. Also see questions and answers about confinement and other guidelines.
Instructions for Travelers During the Pandemic
There are no preventive isolation measures for people arriving from other Canadian provinces. However, non-essential travel should be avoided. All travelers entering Canada from outside the country, including cruise passengers, must self-isolate for 14 days and postpone all non-urgent medical appointments. More details.
Revenu Québec has introduced relief measures to make life easier for individuals and businesses affected by the exceptional situation caused by COVID-19. Details.
Concerted Temporary Action Program for Businesses (Updated Oct. 1)
Financial assistance from Investissement Québec is available to businesses in precarious situations due to COVID-19. This includes cooperatives and other social enterprise organizations with commercial activities.
Emergency Assistance for Small and Medium-Sized Businesses (Updated Jan. 2022)
The Emergency Assistance for Small and Medium-Sized Businesses program is designed to offer temporary support to businesses experiencing financial hardship due to COVID-19 and who need $50,000 cash or less. Details.
Quebec Parental Insurance Plan (QPIP)
Workers who interrupt or defer their parental leave to participate in the COVID-19 public health emergency efforts can have an extra six months to receive these benefits. Details.
Workplace Safety in the Time of Coronavirus
Information and practical toolsfrom the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) to protectworkers’ health and ensuretheirsafety. No longer available in English.
Hunting, Fishing and Trapping During the Coronavirus Pandemic (Added May 8)
Information on regulations, licensing, wildlife protection, and ZECs, national parks and wildlife reserves.
Relief Measures for Individuals and Businesses (Added April 22)
COVID and Community-Based Literacy Organizations in Quebec(Added August 11)
Literacy Quebecasked member organizations about the needs and challenges of students, volunteers, and the organization, as well as the experience of working remotely during the COVID-19 pandemic. Read the preliminary report.
Resources for Organizing Educational Services Under Shutdowns (Updated August 11)
This guide lists resources from scholarly journals, newsletters, newspapers, websites, and other sources organizing educational services under prolonged shutdowns caused by epidemics such as COVID-19 and other disasters.
Systems Supporting Student Success
Instructors and professional development staff from English and French educational institutions have posted a list of online teaching resources. They are members of SALTISE – Supporting Active Learning & Technological Innovation in Studies of Education.
PUBLIC HEALTH INFORMATION & RESOURCES
COVID-19 Vaccination Campaign
Throughout Quebec, people in priority groups can get vaccinated. Details here. Appointments are mandatory. Make an appointment on ClicSanté by entering your postal code. Consult vaccination start dates by region. Also consult the priority groups for vaccination. The COVID‑19 vaccine is free for anyone who wants it.
COVID-19 Vaccination Campaign (Updated March 5)
Throughout Quebec, people in priority groups can get vaccinated. Details here. Appointments are mandatory. Make an appointment on ClicSanté by entering your postal code. Consult vaccination start dates by region. Also consult the priority groups for vaccination.The COVID‑19 vaccine is free for anyone who wants it. Get answers to your questions.
If needed, you can get help by calling from 8 a.m. to 8 p.m. Monday to Friday or 8:30 a.m. to 4:30 p.m. Saturday and Sunday:
If you believe you have been exposed to COVID-19 or have symptoms similar to COVID-19, complete the COVID-19 Symptom Self-Assessment to get a recommendation on the next steps to follow. This assessment can be completed for your child or for another member of your family.
Testing is the only way to confirm whether you have COVID-19. It is important to know if you are infected so that you can protect your family and the people in your community. Details on COVID-19 testing in QuebecandCanada.
This 24-page guide – in English – is designed to empower Quebecers to make the best possible personal decisions over how they can protect their health and the health of loved ones during the COVID-19 pandemic.
How to Care for a Person With COVID-19
Advice for caregivers taking care of some who has been diagnosed with COVID-19 from the Public Health Agency of Canada. How to protect yourself and others in the home, as well as those in your community.
Together, Let’s Protect Our Children
This brochure is an awareness tool meant to help the population remain vigilant with respect to distress experienced by parents and/or children, particularly during a period of isolation amid the pandemic.
Tips and Advice for Seniors
The CIUSSS de l’Estrie – CHUS produced and translated this brochure for seniors with tips and advice on how to stay healthy during the COVID-19 pandemic.
COVID-19 and People with Disabilities
The nature of some disabilities may put individuals at a higher risk of infection. It is important that those who work and live with those with disabilities are aware of the considerations needed during COVID-19. Details.
Protecting Yourself if You’re at Higher Risk of COVID-19
Coronavirus can result in severe illness for some people in our communities. You might be at more risk of developing severe complications from COVID-19 if you are an older adult; have a medical condition; or have a weakened immune system. See full list. If you’re at higher risk, stay home as much as possible, and if you must go out, practice strict physical distancing.
Avoid High Risk Settings
Help to lower the spread of COVID-19 and protect the health and safety of everyone in your community. Stay away from the three “Cs” of high-risk settings and situations which are: Closed spaces with poor ventilation; crowded places with large numbers of people gathered; close contact where you can’t stay twometres away from others. More details.
Tips and Advice for Seniors (Added April 28)
The CIUSSSde l’Estrie – CHUSproduced and translated thisbrochure for seniors with tips and advice on how to stay healthy during the COVID-19 pandemic.
Government of Canada Advice for Seniors
A series of links intended for seniors and their caregivers covering a range of subjects such as physical and mental health, financial support, protection from fraud and elder abuse, and advice for indigenous seniors, veterans, and caregivers.
Government of Canada-Self care for Caregivers
This guide covers a wide range of situations, not just the current pandemic, but is useful in the COVID-19 emergency.
Practicing Healthy Movement Behaviours
The pandemic has reduced many people’s activity levels. Prior to its arrival, with support from the Government of Canada, the Canadian Society for Exercise Physiology developed the Canadian 24hr Movement Guidelines for ages 0-4, 5-17, 18-64 and 65+. There are also guidelines for specific conditions such as pregnancy, MS, cancer, and information about links to the immune system, and combatting depression and anxiety.
Institut national de santé publique
Regularly updated coronavirus information in English from the public health expertise and reference centre of Quebec’s Institut national de santé publique.
Health Agency of Canada
The Government of Canada’s portalprovides regularly updated information related to coronavirus.
COVID-19 Dementia Resources
McGill’s Steinberg Centre for Simulation and Interactive Learning has compiled a list of trusted resources to support people with dementia, their caregivers and their family.
COVID-19 Health Literacy Project
Created in collaboration with Harvard Health Publishing, the COVID-19 Health Literacy Project provides information into different languages to help all patients know when, and how, to seek care.
MENTAL HEALTH RESOURCES
Protecting Your Well-being in the COVID-19 Pandemic
This Government of Quebec webpage, which has a link to ask questions, offers various ways that can improve your emotional and psychosocial well-being.
Anxiety and Isolation During COVID-19
COVID-19 is affecting the mental health of many people. It is common to feel anxious and isolated. Wellness Together Canada portal has online mental health and substance use support and counselling.
If your children are worried about the pandemic, this infographicproduced by the Government of Quebec provides advice on can help you to better support them during the pandemic.
COVID-19 Resources for Parents and Children
Children, just like adults, have an important role to play in preventing the spread of COVID-19. It can be difficult for some to understand why they have to stay home or can’t see loved ones and friends. Use the following resources to help your child understand what’s going on and how they can help.
Stress, Anxiety and Depression Associated with the Coronavirus
This fact sheet from the Government of Quebec provides guidelines for self-care and links to sources of assistance.
This websiteprovides information about support groups and workshops, available by phone and/or on-line.
Mental Health and Wellness During COVID-19
This Mental Health Commission of Canadaresource hubis regularly refreshed with additional resources, videos and information to supports workers and families grappling with anxiety, isolationand other issues. The Commission also prepared thisself-care resilience guide and tips to help Canadians striving to protect their mental health and thisset of guidelines for seniors to protect their mental wellness, and indirectly for their caregivers.
World Psychiatric Association
Trusted sources and resources in a variety of languages to help guide your response to the mental health challenges our communities are faced with as we deal with COVID-19.
COVID-19 Youth Mental Health Resource Hub
Resourcesfrom Jack.org to help you take care of yourself and look out for the people you love during this challenging time.
Kids Help Phone
The Canadian government granted $7.5 million in funding to Kids Help Phone to provide young people with mental health support via text, phone, messenger and chat. Details.
Talking to Your Children About Coronavirus
The Child Development Institute, achildren’s mental health agency in Toronto, providesadvicesuggesting helpful ways to talk to your kids about coronavirus.
Guide for Bereaved People During a Pandemic
Bereavement Guide by Formations Monbourquette sur le deuil PRAXIS – Centre de développement professionnel Faculty of Arts and Sciences of the Université de Montréal.
The Pandemic’s Impact on Emotional Health
While focussed on Montreal, this article from Montreal’s Public Health Department has information and suggestions that are applicable anywhere. There is also a link to a more complete analysisin Montreal (French only).
Éducaloi (Updated Feb. 12)
With a mission to explain to Quebecers the law, their rights, and their responsibilities, Éducaloi’s websiteanswers questions about an array of legal issues and offers referrals to many other information sources.
Quebec COVID-19 Justice System Measures
This Ministry of Justice webpageprovides information for individuals and law professionals. A customer service hotline coversministry services: 1 866 536 5140.
COVID-19 Legal Aid Clinic
A COVID-19 legal aid clinic operates through a telephone hotline:
1 866 699–9729 (toll free)
514 769–2755 (Montreal)
418 838–6145 (Capitale-Nationale region)
819 303–4080 (Gatineau)
Protecting Public Safety and Well-Being of Canadians: Legislative and Other Measures
Ville de Laval essential services for residents, to protect the health of employees working in essential services and to support the health network in implementing public health measures. Also consult coronavirus updates for transit users.
A word from the Mayor of the Town of Sutton concerning the current situation of COVID-19.
OTHER ONLINE TOOLS & RESOURCES
Glossary on the COVID-19 Pandemic
To encourage clear communications during the pandemic, terminologists at the Government of Canada’s Translation Bureau have created this regularly updated glossary designed as a tool for language professionals as well as those responsible for disseminating information in the context of this pandemic. In it, you will find terms from the fields of medicine, sociology and politics, among others.
Multilingual Coronavirus Information
The Alliance des communautés culturelles pour l’égalité de la santé et les services sociaux (ACCESS) has created this multilingual information site on COVID-19.
COVID-19 Social Impacts Network
Led by ACS-Metropolis, the Vanier Institute of the Family and the Canadian Commission for UNESCO,the COVID-19 Social Impacts Network is a multidisciplinary group of some of the country’s leading experts to help identify key issues, indicators and socio-demographics to generate evidence-based responses that address the social and economic dimensions of the COVID-19 crisis in Canada.
Tips for start-up entrepreneurs weathering COVID-19 (Added July 29)
This article from The Conversation offer practical tips on weathering the pandemic storm.
PME MTL COVID-19 Resources for Small and Medium Businesses
Extensive information surrounding government support, training, incentives and other key information relevant to entrepreneurs.
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