QCGN Responds to Coronavirus Crisis

Quebecers are engaged in an unprecedented public health emergency. During this crisis, it is essential that members of linguistic minority communities have access to quality information in our language. To help English-speaking Quebecers and the organizations and institutions that support them navigate through the pandemic, QCGN’s communications and research staff have created this online information hub to provides access to reliable information in English from trusted sources. This frequently updated hub provides links to a wide inventory of government COVID-19 assistance programs and measures as well as access to additional information, resources and online tools.

We thank the QCGN members and stakeholders who assisted in the creation of this webpage. If you seek information that is not already here, or if you have further resources to share, please contact us at coronavirus.response@qcgn.ca.


(This page is updated regularly. Some resources cannot be accessed through MS Explorer.)


When and How to Deconfine

Translated by Literacy Quebec and CHSSN, the Coalition des Tables régionales d’organismes communautaires provides these guidelines on deconfinement.   

DESTA COVID-19 Resource Hub  

Information about government benefits and access to additional resources and online tools in English from the DESTA Black Youth Network. 

Seniors Action Quebec

As lockdown measures are eased Seniors Action Quebec (SAQ) produced questions sheet for families and caregivers to help them ensure their loved ones are being well-cared for in light of the challenges faced by CHSLDs and seniors’ residences. See also links to online resources that are both general and of particular interest to Quebec seniors and details of the We’re All In This Together web series to connect with and inspire isolated, English speaking seniors across Quebec during the pandemic. 

Parkinson Canada (Quebec)   

Information, resources and activities updated regularly on the website and on Facebook. A bilingual Quebec-based social worker is available via telephone and email for people living with Parkinson’s, their care partners and healthcare professionals, call 514-357-4291 ext. 3411 or toll free 1-800-565-3000 ext. 3411. 

What COCo Learned About Doing an Online AGM

In the midst of the COVID-19 pandemic, the Center for Community Organizations (COCo) made a last-minute decision to hold its AGM online. Here is what they learned.  Meanwhile you can consult the PowerPoint and questions & answers from QCGN’s webinar with COCo.  

English Language Arts Network   

In response to COVID-19, ELAN is working to amass news, resources and tools for Quebec’s artists, cultural workers. For the safety of our staff and the public, ELAN’s scheduled events are postponed. 

Resources for Canadian Non-profits  

Imagine Canada has been working to help non-profit organizations and registered charities. They compiled a list of resources for non-profits which includes tips on how to fundraise 


The Government of Canada has created or modified programs to assist Canadians during the coronavirus public health emergency. Key programs and details are listed on this page. You are also encouraged to visit Canada’s COVID-19 Economic Response Plan, which features a COVID-19 Virtual Assistant to help navigate available programs.

Innovation Canada: Support for your Business

Use this handy search tool to find COVID-19 support and other programs and services. 

Large Employer Emergency Financing Facility 

The Canada Development Investment Corporation has been mandated to implement the Government of Canada’s Large Employer Emergency Financing Facility LEEF) in cooperation with Innovation, Science and Economic Development Canada (ISED) and the Department of Finance. This program provides emergency funding support for large Canadian enterprises facing financial challenges in light of the economic impact of the global COVID-19 pandemic. CEEFC has been formed to administer this mandate. 

Jobs and Career Options During the Coronavirus Pandemic

This website provides tools and government resources to help you navigate the world of work during the pandemic.  If you are an employee looking for a job or an employer looking to hire, you can use this resource for help.   

Information for the Agriculture and Agri-food Industry 

Agriculture and Agri-Food Canada is taking action to address the challenges posed by COVID-19. This page contains information for those in the agriculture industry (producers, processors, and agri-food businesses). 

Risk-informed Decision-making Guidelines for Workplaces and Small Businesses 

This framework from the Government of Canada helps employers consider risks and risk mitigation strategies associated with their workplace. 

Emergency Support Fund for Cultural, Heritage and Sport Organizations  

A $500 million fund was set up to help address the financial needs of affected organizations so they can continue to support artists and athletes.  

The Impact of Emergency Situations on Official Languages  

This report by the Office of the Commission of Official Languages (OCOL) describes the government of Canada’s use of official languages in emergency situations, taking into account, but not limited to, the specific context of the current COVID-19 pandemic in order to identify the most important findings and make recommendations.  

COVID-19: Information and Support for the Arts Sector

The Canada Council for the Arts is providing financial support for Canadian artists whose livelihoods are significantly harmed by social distancing. Check the website for information and updates.  

Claiming Deduction for Home Office Expenses

Since the beginning of the COVID-19 pandemic, public health officials have asked Canadians to stay at home to help minimize the spread of the virus. As a result, an unprecedented number of employees who would normally work in an office environment are now working from home. In response, Canada Revenue Agency (CRA) has made the home office expenses deduction available to more Canadians and simplified the way employees can claim these expenses.  Details. 

Find Financial Support During COVID-19  

This handy search tool will ask 7 to 10 questions, then you will be shown a list of benefits that may help in your situation. It will also provide links for more information.  

Coronavirus and Indigenous Communities

The Government of Canada is providing support to First Nations and Inuit communities in preparing for, monitoring and responding to COVID-19. Details.  

COVID-19 Data Trends

Data continues to be gathered on COVID-19 to identify key trends. This webpage includes: Local data based on postal code; epidemiological reports; provincial and Territorial snapshots; and mathematical modelling. This Interactive case map and data summary contains detailed data about the spread of the virus over time and in different regions of the country. It includes breakdowns by age and sex or gender and provides an overview of hospitalizations and deaths, testing, variants of concern and exposures.

COVID-19: Travel and Borders

The COVID-19 pandemic restricts travel to Canada and within Canada. It is essential to understand and comply with the requirements to protect others and prevent the spread. Consult the rules and restrictions. 

Supplies of Personal Protective Equipment (PPE)

The Government of Canada is mobilizing industry to provide medical supplies, and providing information on personal protective equipment in relation to COVID-19, including expedited access and how to get authorization to sell personal protective equipment (PPE)This supply hub includes resources and information to help organizations sell and buy PPE.   


Revenue Quebec Offices

Revenue Quebec service centres will remain closed through February 8. Revenu Québec has introduced relief measures to make life easier for individuals and businesses affected by the exceptional situation caused by COVID-19. For information about deadlines you need to meet to fulfill your tax obligations, see COVID-19 Summary Table: Deadlines for Individuals and COVID-19 Summary Tables: Deadlines for Businesses.  

Revenu Quebec  

Revenu Québec has introduced relief measures to make life easier for individuals and businesses affected by the exceptional situation caused by COVID-19. Details. 

Emergency Assistance for Small and Medium-Sized Businesses

The Emergency Assistance for Small and Medium-Sized Businesses program is designed to offer temporary support to businesses experiencing financial hardship due to COVID-19 and who need $50,000 cash or less. Details. 

Quebec Parental Insurance Plan (QPIP)

Workers who interrupt or defer their parental leave to participate in the COVID-19 public health emergency efforts can have an extra six months to receive these benefits. Details.  

Workplace Safety in the Time of Coronavirus

Information and practical tools from the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) to protect workers’ health and ensure their safety. No longer available in English.


COVID Guidelines Specific to Education

Consult information the organization of educational activities in preschools, primary and secondary schools, including details for schools in zones affected by emergency measures. 

Quebec English School Board Association

Go to the QESBA COVID portal for COVID-19 resources and tools.

Open School 

The Government of Quebec’s Open School website provides thousands of digital educational resources to help students and parents learn, create, have fun and stay active – just like at school.  

LEARN Quebec  

LEARN has assembled Learn @ Homededicated resource page to help parents engage students. It includes free online tutoring for students in English schools in grades 2-11 and subject-specific and cross-curricular content and activities for Elementary students. 

COVID and Community-Based Literacy Organizations in Quebec

Literacy Quebec asked member organizations about the needs and challenges of students, volunteers, and the organization, as well as the experience of working remotely during the COVID-19 pandemic. Read the preliminary report

Resources for Organizing Educational Services Under Shutdowns

This guide lists resources from scholarly journals, newsletters, newspapers, websites, and other sources organizing educational services under prolonged shutdowns caused by epidemics such as COVID-19 and other disasters. 

Systems Supporting Student Success

Instructors and professional development staff from English and French educational institutions have posted a list of online teaching resources. They are members of SALTISE – Supporting Active Learning & Technological Innovation in Studies of Education.


COVID-19 Vaccination Campaign

Throughout Quebec, people in priority groups can get vaccinated. Details here. Appointments are mandatory. Make an appointment on ClicSanté by entering your postal code. Consult vaccination start dates by region. Also consult the priority groups for vaccination. The COVID19 vaccine is free for anyone who wants it.  

COVID-19 Vaccines 

Visit the Santé Québec COVID-19 vaccines page to learn more about functioning, effectiveness and safety of the vaccines. Also read about possible symptoms after vaccination. More information about vaccination and immunization from Health Canada and from the World Health Organization.  

Vaccines and Treatments for COVID-19

Having safe and effective COVID-19 vaccines available is an important tool to help with the long-term management of COVID-19. Health Canada is prioritizing the review of all COVID-19 drugs and vaccines.  Learn more about the Pfizer vaccine and the Moderna vaccine and the vaccine rollout.

Testing for COVID-19

Testing is the only way to confirm whether you have COVID-19. It is important to know if you are infected so that you can protect your family and the people in your community. Details on COVID-19 testing in Quebec and Canada.

Clinician Guide for COVID-19 (Updated regularly)

Information based on currently available scientific evidence and informed by expert opinion. This page provides clinicians with information on what is presently known about the clinical features of COVID-19, including presentation, risk factors and the spectrum of disease severity.

Government of Quebec Self-Care Guide (revised edition) 

This 24-page guide – in English – is designed to empower Quebecers to make the best possible personal decisions over how they can protect their health and the health of loved ones during the COVID-19 pandemic.

COVID-19 Decision Fact Sheet

Available in many languages, this tool that will guide you through situations that include COVID-19 symptoms.

Stress, Anxiety and Depression Associated with Coronavirus

This simplified illustrated fact sheet explains the stress, the anxiety and the depression associated with the coronavirus COVID-19 for persons with an intellectual disability or an autism spectrum disorder and their families.

How to Care for a Person With COVID-19

Advice for caregivers taking care of some who has been diagnosed with COVID-19 from the Public Health Agency of Canada. How to protect yourself and others in the home, as well as those in your community. 

Tips and Advice for Seniors 

The CIUSSS de l’Estrie – CHUS produced and translated this brochure for seniors with tips and advice on how to stay healthy during the COVID-19 pandemic. 

COVID-19 and People with Disabilities

The nature of some disabilities may put individuals at a higher risk of infection. It is important that those who work and live with those with disabilities are aware of the considerations needed during COVID-19. Details.  

Protecting Yourself if You’re at Higher Risk of COVID-19

Coronavirus can result in severe illness for some people in our communities. You might be at more risk of developing severe complications from COVID-19 if you are an older adult; have a medical condition; or have a weakened immune system. See full list. If you’re at higher risk, stay home as much as possible, and if you must go out, practice strict physical distancing.

Avoid High Risk Settings

Help to lower the spread of COVID-19 and protect the health and safety of everyone in your community. Stay away from the three “Cs” of high-risk settings and situations which are: Closed spaces with poor ventilation; crowded places with large numbers of people gathered; close contact where you can’t stay two metres away from others. More details

Tips and Advice for Seniors

The CIUSSS de l’Estrie – CHUS produced and translated this brochure for seniors with tips and advice on how to stay healthy during the COVID-19 pandemic. 

COVID-19 Dementia Resources  

McGill’s Steinberg Centre for Simulation and Interactive Learning has compiled a list of trusted resources to support people with dementia, their caregivers and their family.  

Government of Canada Advice for Seniors

A series of links intended for seniors and their caregivers covering a range of subjects such as physical and mental health, financial support, protection from fraud and elder abuse, and advice for indigenous seniors, veterans, and caregivers.  

Government of Canada-Self care for Caregivers

This guide covers a wide range of situations, not just the current pandemic, but is useful in the COVID-19 emergency. 


Protecting Your Well-being in the COVID-19 Pandemic  

This Government of Quebec webpage, which has a link to ask questions, offers various ways that can improve your emotional and psychosocial well-being.  

Anxiety and Isolation During COVID-19

COVID-19 is affecting the mental health of many people. It is common to feel anxious and isolated. Wellness Together Canada portal has online mental health and substance use support and counselling. 

More information from Health Canada. 

Don’t Forget Your Children’s Mental Health 

If your children are worried about the pandemic, this infographic produced by the Government of Quebec provides advice on can help you to better support them during the pandemic. 

COVID-19 Resources for Parents and Children 

Children, just like adults, have an important role to play in preventing the spread of COVID-19. It can be difficult for some to understand why they have to stay home or can’t see loved ones and friends. Use the following resources to help your child understand what’s going on and how they can help.  

Stress, Anxiety and Depression Associated with the Coronavirus 

This fact sheet from the Government of Quebec provides guidelines for self-care and links to sources of assistance. 

AMI Quebec  

This website provides information about support groups and workshops, available by phone and/or on-line.  

Mental Health and Wellness During COVID-19 

This Mental Health Commission of Canada resource hub is regularly refreshed with additional resources, videos and information to supports workers and families grappling with anxiety, isolation and other issues. The Commission also prepared this self-care resilience guide and tips to help Canadians striving to protect their mental health and this set of guidelines for seniors to protect their mental wellness, and indirectly for their caregivers.  

World Psychiatric Association  

Trusted sources and resources in a variety of languages to help guide your response to the mental health challenges our communities are faced with as we deal with COVID-19. 

COVID-19 Youth Mental Health Resource Hub   

Resources from Jack.org to help you take care of yourself and look out for the people you love during this challenging time.  

Kids Help Phone

The Canadian government granted $7.5 million in funding to Kids Help Phone to provide young people with mental health support via text, phone, messenger and chat. Details. 

Talking to Your Children About Coronavirus  

The Child Development Institute, a children’s mental health agency in Toronto, provides advice suggesting helpful ways to talk to your kids about coronavirus. 

Guide for Bereaved People During a Pandemic  

Bereavement Guide by Formations Monbourquette sur le deuil PRAXIS – Centre de développement professionnel Faculty of Arts and Sciences of the Université de Montréal.

The Pandemic’s Impact on Emotional Health 

While focussed on Montreal, this article from Montreal’s Public Health Department has information and suggestions that are applicable anywhere. There is also a link to a more complete analysis in Montreal (French only). 


General information

Questions and answers concerning the municipalities during the COVID-19 pandemic, including essential services that must be maintained and access to municipal facilities. 

Chaudières-Appalaches region

L’APPUI Chaudières-Appalaches has created a non-exhaustive list of English and French online resources for caregivers to better work and intervene in the context of the social crisis related to COVID-19. 


Bilingual COVID-19 information for Cowansville residents.  


Impact of COVID-19 on activities and facilities in Gatineau and other emergency notices. 


Ville de Laval essential services for residents, to protect the health of employees working in essential services and to support the health network in implementing public health measures.  Also consult coronavirus updates for transit users. 


COVID-19 information for residents of Ville de Longueuil. 

Montreal COVID-19 Services and Information

Measures to protect the population from COVID-19 are changing as the situation evolves. Municipal buildings, community centres, cultural sites, libraries, and sports facilities are closed until further notice.  Latest news and multilingual information on the city’s web portalConsult the latest information and recommendations from Santé Montréal including the current situation as well as information and resources in multiple languages. Become a virtual library member to get access to 52,000 digital books, thousands of newspapers and magazines and online courses.
Société de transport de Montréal (STM) 
Consult coronavirus prevention measures and schedule updates for transit users.  


Glossary on the COVID-19 Pandemic   

To encourage clear communications during the pandemic, terminologists at the Government of Canada’s Translation Bureau have created this regularly updated glossary designed as a tool for language professionals as well as those responsible for disseminating information in the context of this pandemic. In it, you will find terms from the fields of medicine, sociology and politics, among others.  

Multilingual Coronavirus Information  

The Alliance des communautés culturelles pour l’égalité de la santé et les services sociaux (ACCESS) has created this multilingual information site on COVID-19. 

COVID-19 Social Impacts Network  

Led by ACS-Metropolis, the Vanier Institute of the Family and the Canadian Commission for UNESCO, the COVID-19 Social Impacts Network is a multidisciplinary group of some of the country’s leading experts to help identify key issues, indicators and socio-demographics to generate evidence-based responses that address the social and economic dimensions of the COVID-19 crisis in Canada.  

Tips for start-up entrepreneurs weathering COVID-19

This article from The Conversation offer practical tips on weathering the pandemic storm. 

PME MTL COVID-19 Resources for Small and Medium Businesses   

Extensive information surrounding government support, training, incentives and other key information relevant to entrepreneurs. 

Chamber of Commerce of Metropolitan Montreal  

COVID-19 programs, measures, general Information and resources for entrepreneurs. 

COVID-19 Research Guide

General and scientific information about COVID-19 from Concordia University’s Library.  For more information about the Library’s response, please visit the Library services and resources during closure page. 

Conference Board of Canada  

Resource for updates, data, forecasts, research on the growing spread of coronavirus, and useful tools that will help you and your organizations navigate these challenging times.  

Pandemic Borders Blog   

The Canada Excellence Research Chair in Migration & Integration at Ryerson University in partnership with Open Democracy has created a  create a blog platform to examine the challenges that the COVID-19 pandemic raises for vulnerable residents and workers at and within national borders.  

World Health Organization (WHO)

WHO offers a full array of COVID-19 updates and resources and monitoring.


If you cannot find the information or resource you are looking for, or need assistance understanding anything, email your questions to coronavirus.response@qcgn.ca.  

We urge you to follow safe social distancing and other public health guidelines to protect yourself and others from COVID-19. Stay healthy! 


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