Air Canada CEO’s apology fails to calm criticism over language comments

A public apology from the president and CEO of Air Canada Michael Rousseau Thursday over his inability to speak French has done little to calm the language tempest he sparked this week.

“His attitude simply does not reflect the values of our community,” QCGN president Marlene Jennings said, noting Rousseau’s “tone deaf” comments provide ammunition to language hard-liners as language strife is front and centre.

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